Effective Date: 22/08/2025
Company: DygiVerse Pty Ltd

1. Digital Delivery Only

DygiVerse Pty Ltd is a digital-only business. We do not offer physical products or shipping. All purchases are delivered electronically via email or instant download from our website.

• You will receive your digital product within minutes after purchase, or within the time stated on the product page.

• If you do not receive your product within the expected timeframe, please contact us at support@dygiverse.co.za.

2. Refund Policy

Due to the nature of digital products, all sales are final and non-refundable. Once a product is downloaded or accessed, we cannot reverse the delivery. By completing your purchase, you agree to this policy.

• We encourage you to read the product descriptions carefully and reach out with any questions before purchasing.

• If there is a technical issue or error in your download, please contact us and we will assist you promptly.

3. Customer Support

We aim to provide outstanding customer support. If you experience any issues with your purchase or downloads, please email us at support@dygiverse.co.za and we will respond within 24–48 business hours.